01

Tell the supplier which conditions are welcome

Select New, Used or Open to new or used in the enquiry. If both routes are acceptable, explain what should drive the comparison: budget, a particular build, essential equipment or documented delivery status. This helps the sourcing team present relevant alternatives rather than assume that the lowest displayed mileage answers the customer's needs.

Use the version guide to define the vehicle independently. A recent registration can belong to an earlier production period, and an updated design does not prove unused status. Keep condition, production and market description in separate fields. The final proposal should explain all of them instead of allowing one attractive label to stand in for the full record.

02

Establish the basis of a new-car claim

Ask for production information, registration status and the supplier's account of previous handling or use, supported by available records. Record the delivery mileage without treating it as the sole proof that the vehicle is new. If there has been extended storage or an earlier registration event, request context rather than assuming the label settles the question.

A delivery-condition review should identify visible damage, warning information, supplied keys and agreed accessories. Essential functions should be checked under an appropriate scope. New status does not independently establish that every expected preparation task has been completed. Ask how any open issue will be resolved and what evidence will accompany the car before acceptance or handover.

03

Give used proposals a broader historical review

For a used Sportage, ask for available service history and a current assessment matched to the buyer's needs. Keep dated records connected to the vehicle identifier. A clean interior or a recent service invoice can contribute evidence, but neither establishes the whole history or complete present condition of the car.

The used inspection guide helps set the scope before the report is produced. Record inaccessible or untested areas rather than treating them as passed. Where history is incomplete, describe the gap. A supplier's confidence cannot turn missing records into documented maintenance or establish that a previously unexamined component is healthy.

04

Define preparation without relying on broad labels

Write the agreed delivery checks and work in ordinary, specific terms. For used vehicles, this may include tasks responding to inspection findings. For new proposals, it concerns the accepted delivery standard and supplied items. A general ready-to-go statement can conceal different expectations about cleaning, service, repair or accessories.

The quotation guide keeps the preparation scope beside the price. Identify the provider and completion check for any agreed task. If the buyer accepts disclosed work remaining, record that decision separately from a repair commitment. A lower price and supplier-completed preparation are different arrangements and should not be blended into one ambiguous proposition.

05

Review support independently of condition

Any warranty or assistance arrangement needs a named provider and written scope relevant to the actual transaction. Do not infer international coverage from a domestic retail claim or assume every new vehicle carries the same support after export. The buyer needs the terms that apply, including unresolved questions that require provider confirmation.

The service planning guide connects the vehicle's build and records with practical support needs. For HEV proposals, the hybrid comparison adds system-specific assessment questions. Neither a new label nor a familiar badge eliminates the need to identify who can assess or support the selected configuration in the receiving market.

06

Compare real candidates and retain the decision

Broad sourcing can include earlier and recent Sportage vehicles, but it does not promise new stock for every historical version. Ask for actual proposals with dated evidence and clear scope. If an alternative differs from the requested condition or specification, present that difference before treating it as suitable.

Imagine a dealer requesting both new and used candidates with the same essential passenger features. Compare registration evidence for the new offer and history plus current findings for the used one, then align preparation and price scope. Retain the chosen condition and accepted limitations with the vehicle reference. That record gives the receiving team a consistent explanation of the purchase beyond the original enquiry.